ENCollect Features

ENCollect Pro is designed for fast growing teams who want more than just features - it’s fast, sleek, and constantly evolving with fresh ideas and monthly upgrades. Edge brings the same clean experience to smaller teams, focusing on just the essentials to help you get started quickly. Whichever you choose, it’s all built to drive adoption, clarity, and results from Day One.

Comparison between ENCollect Edge and ENCollect Pro

Module Feature Edge  Pro
User Management
Agency empanelment request & document upload
Approve/reject agency
Digital ID card
Users (Agent/Staff) creation by bulk upload
Allocations
Maintain 5 simultaneous allocation placements
Allocation at Customer ID level by batch upload
Tele-calling
Send predefined SMS and emails to customers
Make trail notes, record dispositions and schedule call backs
Maintenance of latest contact details for the customer
Ability to search for accounts or credit card using last X digits
360° view of the account
Customer View
Account level detail and feedback
Maintenance of latest contact details for the customer
View linked accounts belonging to same customer
Mobile Application
Code of Conduct (COC)
Ability to view the new contact information shared by customer
Today’s PTP
Top 10 accounts
My accounts
Issue receipt
Update feedback
Create deposit slip & My deposit slips
My trips
My receipts
Cash wallet limit
Prioritizing efforts based on allocation expiry
Consent management for after-hours visits
Cash collection validation in Issue Receipt
Payments
Issue receipt for walk-in customers
Search and send duplicate email e-receipt and SMS
Receipt cancellation with 1 level of approval
Agency receives money from collector
Agency creates batch
Search and edit batch
Branch acknowledging batch
Pay-in slip generation
Central ops acknowledging pay in slip
Import payments in ENCollect via file upload
Feedback/Trail Update
New address and contact capture
Configurable master list of disposition codes
Capture remarks with audio note in Update Trail feature
Update trail at customer ID level
System Settings
Account Import via File Upload
Bulk Upload of Master Data
Permissions based Access Management from front end
Settlement Module
ENCollect Reports - Web
Travel report
Trail history report
Agency allocation gap report
Trail intensity
Trail gap report
Payment report
Collection intensity
Visit intensity
Collection trend
Other system features
User profile lock after multiple invalid attempts
Insights
Primary Allocation Insight
Add-On Module
Secondary Allocation Insight
Allocated Vs Collected Insight
Trail Gap Insight
Money Movement Insight
Import payments via file upload
Import payments via API
Bulk trail upload